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Incident detail pages with Service context, Article-style incident post, FAQs, and breadcrumb navigation.
Defines the affected service with provider and status context.
Documents the incident detail/postmortem with headline and dates.
Answers customer-impact and remediation questions.
Provides navigation context from the status hub.
Ensure every applicable required property is present in your implementation. Nested props reference their parent objects (for example, `offers.priceCurrency`).
Paste as a single script tag. Keep product details, offer data, shipping/returns, and FAQ answers in sync with the page.
[
{
"@context": "https://schema.org",
"@type": "Service",
"@id": "https://status.example.com/incidents/2025-02-redis#service",
"name": "Core API",
"serviceType": "SaaS API",
"provider": { "@type": "Organization", "name": "Example Corp" },
"areaServed": { "@type": "AdministrativeArea", "name": "Global" },
"url": "https://status.example.com"
},
{
"@context": "https://schema.org",
"@type": "Article",
"@id": "https://status.example.com/incidents/2025-02-redis#article",
"headline": "Incident: Elevated Errors on Core API",
"description": "We observed elevated 5xx errors due to a Redis cluster failover. Service is restored.",
"datePublished": "2025-02-14T16:20:00Z",
"dateModified": "2025-02-14T17:05:00Z",
"author": { "@type": "Organization", "name": "Example SRE" },
"about": { "@id": "https://status.example.com/incidents/2025-02-redis#service" },
"url": "https://status.example.com/incidents/2025-02-redis"
},
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "What was the impact?",
"acceptedAnswer": {
"@type": "Answer",
"text": "API error rates peaked at 7% between 16:05 and 16:25 UTC. No data loss occurred."
}
},
{
"@type": "Question",
"name": "How was it mitigated?",
"acceptedAnswer": {
"@type": "Answer",
"text": "We promoted a standby Redis node, rebalanced connections, and increased circuit-breaker backoffs."
}
},
{
"@type": "Question",
"name": "What’s next?",
"acceptedAnswer": {
"@type": "Answer",
"text": "We are adding automated failover simulation tests and expanding headroom by 30% for cache clusters."
}
}
]
},
{
"@context": "https://schema.org",
"@type": "BreadcrumbList",
"itemListElement": [
{ "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.example.com" },
{ "@type": "ListItem", "position": 2, "name": "Status", "item": "https://status.example.com" },
{ "@type": "ListItem", "position": 3, "name": "Incident 2025-02 Redis", "item": "https://status.example.com/incidents/2025-02-redis" }
]
}
]Yes. Add one Service object per impacted service if multiple are affected and visible on the page.
Update dateModified on the Article when you add remediations. Keep FAQ answers aligned to the latest state.