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      Stack

      Insurance Claim Submission Stack

      Claims intake portals with Service + WebApplication context, FAQs, and breadcrumb navigation.

      Open generatorValidate in Rich Results Test

      When to use this stack

      • Insurance claim submission portals
      • Claims intake pages for auto/home/health insurance
      • Pages where FAQs clarify documentation and timelines

      What's included

      • Defines the insurance service associated with the claim.

      • Web Application
        Open generator

        Describes the online claims submission app.

      • Frequently Asked Questions
        Open generator

        Answers claim eligibility, documentation, and processing questions.

      • Breadcrumb
        Open generator

        Provides navigation context for the claims page.

      Required properties (stack union)

      Ensure every applicable required property is present in your implementation. Nested props reference their parent objects (for example, `offers.priceCurrency`).

      applicationCategory
      areaServed.name
      itemListElement[].name
      mainEntity[].@type=Question
      mainEntity[].acceptedAnswer.text
      name
      operatingSystem
      provider.name
      url

      Recommended properties (stack union)

      description
      itemListElement[].item
      mainEntity[].acceptedAnswer.text
      mainEntity[].author.name
      mainEntity[].name
      offers.price
      offers.priceCurrency
      offers.url
      serviceType
      softwareVersion

      Combined JSON-LD

      Paste as a single script tag. Keep product details, offer data, shipping/returns, and FAQ answers in sync with the page.

      Validate
      [
        {
          "@context": "https://schema.org",
          "@type": "Service",
          "@id": "https://www.example.com/insurance/auto#service",
          "name": "Auto Insurance Claims",
          "serviceType": "Auto Insurance",
          "provider": { "@type": "Organization", "name": "Example Insurance Co." },
          "areaServed": { "@type": "AdministrativeArea", "name": "US" },
          "offers": {
            "@type": "Offer",
            "price": "0.00",
            "priceCurrency": "USD",
            "url": "https://www.example.com/insurance/auto/claims"
          }
        },
        {
          "@context": "https://schema.org",
          "@type": "WebApplication",
          "@id": "https://www.example.com/insurance/auto/claims#app",
          "name": "Auto Claim Submission Portal",
          "description": "Submit and track auto insurance claims online.",
          "applicationCategory": "FinanceApplication",
          "operatingSystem": "Any",
          "url": "https://www.example.com/insurance/auto/claims",
          "offers": {
            "@type": "Offer",
            "url": "https://www.example.com/insurance/auto/claims"
          }
        },
        {
          "@context": "https://schema.org",
          "@type": "FAQPage",
          "mainEntity": [
            {
              "@type": "Question",
              "name": "What documents do I need?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Provide photos of the damage, a police report if applicable, and your policy number."
              }
            },
            {
              "@type": "Question",
              "name": "How long does processing take?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Most claims are reviewed within 3-5 business days after submission."
              }
            },
            {
              "@type": "Question",
              "name": "Can I update my claim later?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Yes. You can upload additional documents from your claim dashboard."
              }
            }
          ]
        },
        {
          "@context": "https://schema.org",
          "@type": "BreadcrumbList",
          "itemListElement": [
            { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.example.com" },
            { "@type": "ListItem", "position": 2, "name": "Insurance", "item": "https://www.example.com/insurance" },
            { "@type": "ListItem", "position": 3, "name": "Submit Claim", "item": "https://www.example.com/insurance/auto/claims" }
          ]
        }
      ]

      Implementation steps

      1. Start from your live product detail page content; ensure titles, prices, and availability match the page.
      2. Embed one JSON-LD script in the head or just before the closing body tag using the combined example as a template.
      3. Fill shipping details for each region you serve and keep them aligned with on-page shipping tables.
      4. Attach your canonical MerchantReturnPolicy URL and keep the policy text in sync with Merchant Center.
      5. Add 3–6 FAQs that address purchase blockers (shipping, returns, compatibility) and keep answers consistent with visible content.
      6. Validate in the Rich Results Test and revalidate after price/availability/policy changes.

      Common errors and fixes

      FAQs

      Should I include multiple claim types?

      If the page supports multiple claim types, add a Service entry for each line of coverage.

      Can the portal link to a third-party system?

      Yes. Keep the WebApplication URL on your page and link out in offers.url if needed.

      References