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      Stack

      Shipment / Order Tracking Stack

      Order tracking pages with WebApplication + ParcelDelivery, FAQs, and breadcrumb navigation.

      Open generatorValidate in Rich Results Test

      When to use this stack

      • Shipment tracking portals with status updates
      • Order tracking pages tied to a tracking number
      • Pages where FAQs clarify delivery windows and exceptions

      What's included

      • Web Application
        Open generator

        Defines the tracking portal experience.

      • Parcel Delivery
        Open generator

        Captures the shipment tracking status and carrier details.

      • Frequently Asked Questions
        Open generator

        Answers tracking, delivery, and exception questions.

      • Breadcrumb
        Open generator

        Provides navigation context for the tracking page.

      Required properties (stack union)

      Ensure every applicable required property is present in your implementation. Nested props reference their parent objects (for example, `offers.priceCurrency`).

      applicationCategory
      deliveryStatus
      itemListElement[].name
      mainEntity[].@type=Question
      mainEntity[].acceptedAnswer.text
      name
      operatingSystem
      provider.name
      trackingNumber
      trackingUrl
      url

      Recommended properties (stack union)

      deliveryAddress.streetAddress
      description
      expectedArrivalUntil
      itemListElement[].item
      mainEntity[].acceptedAnswer.text
      mainEntity[].author.name
      mainEntity[].name
      offers.url
      provider.url
      softwareVersion

      Combined JSON-LD

      Paste as a single script tag. Keep product details, offer data, shipping/returns, and FAQ answers in sync with the page.

      Validate
      [
        {
          "@context": "https://schema.org",
          "@type": "WebApplication",
          "@id": "https://www.example.com/track#app",
          "name": "Shipment Tracking Portal",
          "description": "Track your shipment status and delivery updates in real time.",
          "applicationCategory": "BusinessApplication",
          "operatingSystem": "Any",
          "url": "https://www.example.com/track",
          "offers": {
            "@type": "Offer",
            "url": "https://www.example.com/track"
          }
        },
        {
          "@context": "https://schema.org",
          "@type": "ParcelDelivery",
          "@id": "https://www.example.com/track/ABC123#parcel",
          "trackingNumber": "ABC123",
          "trackingUrl": "https://www.example.com/track/ABC123",
          "deliveryStatus": "https://schema.org/InTransit",
          "provider": {
            "@type": "Organization",
            "name": "Example Logistics",
            "url": "https://www.example.com"
          },
          "deliveryAddress": {
            "@type": "PostalAddress",
            "streetAddress": "1200 Market St"
          },
          "expectedArrivalUntil": "2025-10-02"
        },
        {
          "@context": "https://schema.org",
          "@type": "FAQPage",
          "mainEntity": [
            {
              "@type": "Question",
              "name": "Why is my tracking not updating?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Updates can take up to 24 hours after pickup. Contact support if no scans appear after 48 hours."
              }
            },
            {
              "@type": "Question",
              "name": "What happens if delivery is delayed?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Delays are shown on the tracking page and we send a notification with a revised ETA."
              }
            },
            {
              "@type": "Question",
              "name": "Can I change the delivery address?",
              "acceptedAnswer": {
                "@type": "Answer",
                "text": "Address changes are available before the package is out for delivery via the tracking portal."
              }
            }
          ]
        },
        {
          "@context": "https://schema.org",
          "@type": "BreadcrumbList",
          "itemListElement": [
            { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.example.com" },
            { "@type": "ListItem", "position": 2, "name": "Track Order", "item": "https://www.example.com/track" }
          ]
        }
      ]

      Implementation steps

      1. Start from your live product detail page content; ensure titles, prices, and availability match the page.
      2. Embed one JSON-LD script in the head or just before the closing body tag using the combined example as a template.
      3. Fill shipping details for each region you serve and keep them aligned with on-page shipping tables.
      4. Attach your canonical MerchantReturnPolicy URL and keep the policy text in sync with Merchant Center.
      5. Add 3–6 FAQs that address purchase blockers (shipping, returns, compatibility) and keep answers consistent with visible content.
      6. Validate in the Rich Results Test and revalidate after price/availability/policy changes.

      Common errors and fixes

      FAQs

      Should I include multiple packages?

      If the page lists multiple packages, add a ParcelDelivery entry for each tracking number.

      Do I need delivery address details?

      Include deliveryAddress only if the page shows the destination address.

      References